You’ve Got Questions, We’ve Got Answers!


According to Auto Trader and NADA, choosing professional auto detailing services performed on your vehicle can increase its monetary value significantly. We realize it requires an extensive amount of time and energy to clean every nook and cranny of a vehicle. Regularly scheduled maintenance is highly recommended as it further enhances its value. Read trade-in advice found on Auto Trader below:
  • “If you have a little bit of extra money, a comprehensive professional detailing can enhance your car’s exterior significantly, and, at the end of the day, you might just end up making more money from the trade-in.”
  • “Put yourself in the dealer’s shoes – an engine that looks clean gives the impression the car has received plenty of TLC under the hood during its lifetime.”
  • “Your car’s interior appearance is just as important as how it looks outside.”
  • Additional trade-in advice from Auto Trader regarding well-detailed vehicles can be found here.
We usually only need 24-hour notice for an appointment. We get busier during the warmer Michigan months, so calling more than 24 hours in advance is always helpful. We offer same-day, hassle-free pick up and delivery in the Greater Grand Rapids Michigan area, as well as a before and after key drop at our 3413 Eastern Ave SE detailing facility.

We ask that you remove all personal items inside the vehicle, including the glove box, center console, and trunk, if we complete an interior or complete detail. We are not responsible for any item left in the vehicle, so for insurance reasons, please remove any item that you deem valuable and would like not thrown away. Also, note any key trouble spots, both mechanical and cosmetic, to relay to our staff. This will help us gauge areas you would like us to focus on or areas we need to be careful servicing.

As a general rule, our exterior detail is primarily completed to add protection to the outside of the vehicle, whereas the paint restoration helps bring life back into your vehicle’s exterior. Paint restoration might be a good fit if you want to remove or reduce swirl marks or light-medium scratches.

While both are applied with an orbital polisher to protect the clear coat, the Polymer Paint Sealant extends the protection from 1-2 months to 6 months. Our exterior technicians apply the Polymer Paint Sealant to replace the Liquid Carnauba. This is by far the best protection we offer for exterior protection and is highly recommended entering the Winter season.

We do not charge any sales tax, as we only provide service.

Unfortunately, this is the toughest smell of any to neutralize. Due to the odor absorbing into all of the cloth and upholstery, it needs to be fully extracted and rigorously cleaned. The process we recommend is a Full Interior Detail supplemented by our DrivePur Odor Treatment. We can not promise 100% odor removal, but we can assure a vast improvement.
DrivePur Treatment is the most effective method we have found to neutralize smoke odor. We also highly recommend our Interior Detailing Package to thoroughly cleanse the Interior prior to the DrivePur to have the best results. Benefits of utilizing DrivePur include:   
  1. The removal of odors, including severe odors such as tobacco
  2. Sanitize the interior of the vehicle, including the air-conditioning system
  3. Provides a long-term coating that prevents the return of odors, germs, bacteria, and other bio-pollution

The more often a vehicle is waxed, the better. We recommend that if the wax is a Liquid Carnauba, then every 1-2 months is acceptable. If a Polymer Sealant is applied, then every six months is a good recommendation.

3413 Eastern Ave SE, Grand Rapids, MI 49508. We are on the west side of Eastern Ave SE between 32nd and 36th St.
We reserve 8 hours for a  Complete Deluxe Detail appointment. However, this depends on the vehicle’s condition.

There is a trick for this repair. Take your fingernail and rub it across the scratch. If you do not notice a groove that catches your nail, you are likely dealing with a scratch that can be removed. Our exterior technicians will utilize a compound and buffing pad to remove the scratch carefully. Price will vary depending upon the severity.

Our pickup and delivery service is available within a 20-mile radius of the Greater Grand Rapids Area and is a flat rate of $50 (pickup + delivery). An additional charge will be added if you are outside the 20-mile radius.

We accept any credit card, check, or cash version at Crystal Clean or a location away from our facility. A copy of the receipt can be sent via email, text message, or mail.

We request payment be made upon pickup of the vehicle. We want to ensure you are completely satisfied with the final product before payment. Also – because we perform a full inspection report with an estimated cost for cosmetic repair, the payment at the end may differ due to the possibility of additional approved services.