You’ve Got Questions, We’ve Got Answers!
FAQs
- “If you have a little bit of extra money, a comprehensive professional detailing can enhance your car’s exterior significantly, and, at the end of the day, you might just end up making more money from the trade-in.”
- “Put yourself in the dealer’s shoes – an engine that looks clean gives the impression the car has received plenty of TLC under the hood during its lifetime.”
- “Your car’s interior appearance is just as important as how it looks outside.”
- Additional trade-in advice from Auto Trader regarding well-detailed vehicles can be found here.
We ask that you remove all personal items inside the vehicle, including the glove box, center console, and trunk, if we complete an interior or complete detail. We are not responsible for any item left in the vehicle, so for insurance reasons, please remove any item that you deem valuable and would like not thrown away. Also, note any key trouble spots, both mechanical and cosmetic, to relay to our staff. This will help us gauge areas you would like us to focus on or areas we need to be careful servicing.
As a general rule, our exterior detail is primarily completed to add protection to the outside of the vehicle, whereas the paint restoration helps bring life back into your vehicle’s exterior. Paint restoration might be a good fit if you want to remove or reduce swirl marks or light-medium scratches.
While both are applied with an orbital polisher to protect the clear coat, the Polymer Paint Sealant extends the protection from 1-2 months to 6 months. Our exterior technicians apply the Polymer Paint Sealant to replace the Liquid Carnauba. This is by far the best protection we offer for exterior protection and is highly recommended entering the Winter season.
We do not charge any sales tax, as we only provide service.
- The removal of odors, including severe odors such as tobacco
- Sanitize the interior of the vehicle, including the air-conditioning system
- Provides a long-term coating that prevents the return of odors, germs, bacteria, and other bio-pollution
The more often a vehicle is waxed, the better. We recommend that if the wax is a Liquid Carnauba, then every 1-2 months is acceptable. If a Polymer Sealant is applied, then every six months is a good recommendation.
There is a trick for this repair. Take your fingernail and rub it across the scratch. If you do not notice a groove that catches your nail, you are likely dealing with a scratch that can be removed. Our exterior technicians will utilize a compound and buffing pad to remove the scratch carefully. Price will vary depending upon the severity.
Our pickup and delivery service is available within a 20-mile radius of the Greater Grand Rapids Area and is a flat rate of $50 (pickup + delivery). An additional charge will be added if you are outside the 20-mile radius.
We accept any credit card, check, or cash version at Crystal Clean or a location away from our facility. A copy of the receipt can be sent via email, text message, or mail.
We request payment be made upon pickup of the vehicle. We want to ensure you are completely satisfied with the final product before payment. Also – because we perform a full inspection report with an estimated cost for cosmetic repair, the payment at the end may differ due to the possibility of additional approved services.